We do not accept returns or exchanges unless the item you purchased is defective, damaged or non-compliant. If you receive a defective, damaged or non-compliant item, please contact us at returns@bifold.co.uk within 7 days of delivery with details of the product and the defect. You can send the item you consider defective, at the buyers expense, to:
Bifold Fluidpower Ltd.
Broadgate,
Oldham Broadway Business Park,
Chadderton,
Greater Manchester,
OL9 9XA
UK
Upon receipt of the returned product, we will fully examine it and notify you via e-mail, within a reasonable period of time, whether you are entitled to a refund or a replacement as a result of the defect. If you have a valid claim, we will replace the product or refund the purchase price, using the original method of payment.